We require a three night non-refundable deposit hold your reservation with full payment due eight weeks prior to your arrival date.  Bookings made within eight weeks of arrival require full payment full with the reservation.  The deposit is earned with the reservation and is non-refundable unless time is resold.   No refunds are made for un-used nights  regardless of cause including late arrival or earlier departure of Guest. We strongly recommend that the guest purchase Trip Insurance available on the Web through several agencies. VRBO the largest Rental By Owner site recommends Insuremytrip.com

Our rates are quoted per night. In addition we will collect Hawaii GE and TA  taxes.  Any other charges that might incur through the front desk such as extra housekeeping, cribs or Beach Activities are paid through the Desk.  Please settle your bill with the office the night before your departure.  Any unsettled bills will be charged automatically to the credit card that you used to reserve your unit together with a twenty percent (20%) service fee.

Check-in time is 2 PM; Checkout time is 10 AM.  Late checkouts are subject to availability and are at the sole discretion of the front desk.  If you have a late flight out, i.e. after 6 PM, we recommend you book the unit for an extra day if you wish to confirm your ability to remain in the unit.  Check-in service is at front desk until 5pm, special arrangements will be made if you are planning to arrive late.

Minimum stay is 5 nights. Occasionally last minute reservations for shorter stays of 3 or 4 nights may be taken subject to availability; these bookings are subject to additional checkout cleaning fee of $155.

Seven-day rentals include one midweek cleaning with fresh towels and sheets.  Fresh towels are also available from the desk during your stay.  Beach towels are not included.  Our unit has a dishwasher, washer and dryer and vacuum cleaner for your use. The rental fee includes check out cleaning but if excessive cleaning is necessary due to spots on the walls, food left in the unit that has attracted insects, deodorizing due to smoking in the unit will all be charged back to the security deposit or credit card on file for this rental.

Our home has two King sized beds and a Twin. Cribs are available through the front desk for a small fee, let me know in advance and I will let the office know in time for the crib to be there before you arrive. We limit our unit to four adults or a family of five. If you have more guests, let me know and I will try to help you fine an additional unit at Puunoa or nearby.  Maximum Occupancy (includes children) of 5. If you arrive with more than five guest you will be asked to vacate and your deposit will not be refunded.

Please respect our home and be kind to the furnishings.  Our unit has very luxurious new furniture for your enjoyment. Please report any damage or problems promptly to the manager.  

Smoking is prohibited by Hawaii in any public facility including Puunoa Beach Estates....please do not smoke in our home. If any guest smokes in the unit, you will be charged for deodorizing the unit at check out.

Because our unit is on the second floor, we feel comfortable leaving the oceanfront lanai sliding doors open when we are in the unit even at night but because we are right on a public beach, the public is on the beach, 24 hours a day. Please use common sense about your security, lock the front door and leave your expensive jewelry and cash at home. Our unit has a room safe with a key available from the front desk without additional cost. . We are not responsible for any losses that you might incur.

Our unit is privately owned and decorated. Furnishings and amenities are provided our discretion and are subject to change.   Please do not remove linen, dishes or other items from the unit as they belong to the us and not the property. The guest is liable for additional charges resulting from any damage, lost items or excessive checkout cleaning. Owner is not responsible for lost or stolen items.

Occasionally some appliance or system in the unit will become non operable, Please report this condition immediately to the manager.  We will make every effort to resolve this problem as quickly as possible, but please remember that you are staying on an island that is already six hours behind East coast time and it may take as long as a week to order and receive a replacement part.  Unless the system failure makes the unit unusable, we will not terminate the rental or make adjustments to the rent.

Problems rarely occur but should such a situation arise whereby, your accommodations become unavailable, for reasons beyond our control including, but not limited to, strikes, acts of God, failure of guests to vacate as scheduled,  Owners liability to Guest is limited to the return of the unearned portion of the Guest's deposit.  Owners liability to Guest is limited to the return of the unearned portion of the Guest's deposit.

All reservations are subject to Cancellation or change   

Reservation policies are subject to change.